In the competitive world of house cleaning, generating leads is essential for the growth and success of your business. Finding the right mix of strategies for your area can drive healthy growth and profits, allowing you to expand your client base and increase revenue. The biggest and fastest-growing cleaning companies tend to leverage ads and SEO to maintain leads at scale, driving their business forward. In addition, they have proven lead conversion and sales processes that maximize the profitability of every lead that comes through their website, phone, text, or chat.
But don't worry; cracking the code to lead generation success isn't rocket surgery! Thousands of businesses across the US have managed to achieve this feat by knowing their numbers, setting sales targets with minimums, and, of course, providing excellent service to retain the best clients for as long as possible. In this article, we will provide an overview of various strategies to help grow your house cleaning business.
Print is a tried-and-true method for generating leads. By using door hangers specifically, you can target specific areas and drop as many as possible in the best locations. After completing a clean, consider dropping door hangers to the surrounding homes to drum up interest. Additionally, posting flyers and business cards wherever you can is another great way to get your name out there.
Pros:
Cons:
Local networking is another powerful strategy for generating leads. Attend chamber events and other events where your target market may be. Where are realtors, property managers, and others hanging out? Also, you may consider asking your tax advisor, CPA, or other local professionals who work with a lot of folks to refer you.
You may offer incentives like free cleanings for referrals to encourage them to spread the word. Get creative and try to network with realtors, property managers, and other home service businesses that go into homes – many could refer you, especially if they make a mess while working and need to get the place cleaned up. Then you can take advantage and see if you can land a new long-term client!
Pros:
Cons:
Direct outreach is a highly targeted and powerful approach to lead generation worth considering. Reach out to property managers through various methods like searching on Google Maps, driving by, or even purchasing a list of property managers in your area. To approach them, you could try old-school methods like walking in with donuts in hand and being charming while offering them a better solution to their cleaning headaches, or sending a bulky mail with something creative inside, or trying direct email outreach. Consider setting up special services and guarantees for these property managers to entice them to work with you.
Pros:
Cons:
Having a profile on websites where people search for cleaning services is crucial to increasing your visibility and attracting new clients, especially for smaller cleaning businesses or one-person shops. By being visible on these platforms, you significantly enhance the chances of potential customers finding your cleaning business when they're searching for a cleaner in your area.
To get started, search for "find a cleaner" in your area and make a list of the sites that appear prominently in Google search results. You'll often find Care.com, Thumbtack, Yelp, Handy.com, and many more. The options vary widely based on your location. Consider listing your business on those sites that get top rankings, are reputable, and are well-reviewed in your area. Before signing up, research each platform's payment structure and read reviews from other cleaning businesses to determine if it's worth your time to be listed there.
Pros:
Cons:
By carefully selecting the right websites to list your cleaning service on, you can effectively increase your chances of being found by potential customers and generate more leads for your business.
Partnering with short-term rental websites like Evolve, Turno, Tidy and others can provide a valuable source of consistent cleaning jobs for your cleaning business. These companies manage short-term rentals and handle cleaning services for property owners, making them a reliable source of work for your cleaning company.
To become a partner, you'll need to go through their application process. This typically involves providing information about your cleaning business, including your experience, services offered, and any certifications or qualifications you may have. They may also run a background check. Once your application is approved, you'll be added to their list of preferred cleaning service providers, which can lead to a steady stream of jobs from short-term rental properties.
Pros:
Cons:
By partnering with short-term rental websites, your cleaning business can tap into a new market and establish long-lasting relationships that can lead to consistent work and increased revenue.
Google Local Service Ads are an excellent way to generate high-quality leads for your cleaning business. These ads are specifically designed to target local customers searching for cleaning services in their area, making them more likely to convert into paying clients. With a conversion rate of about 50%, using Google Local Service Ads can be a game-changer for your business.
To make the most of these ads, it's crucial to scale quickly and focus on securing deep clean or recurring clean jobs, as these tend to be more profitable. Small, one-time cleans can still generate profit, but it's essential to grow your business rapidly to maximize the returns from these leads. In addition, it's worth considering professional help for running Google Ads, as they can be technical but can yield excellent results when done correctly.
Pros:
Cons:
By leveraging Google Local Service Ads, you can tap into a pool of potential clients actively searching for cleaning services, ultimately growing your cleaning business and increasing revenue.
A well-optimized Google Business Profile is quite possibly the most powerful business asset your cleaning business will ever own! If you commit to a long-term success strategy, your Google Profile will generate many thousands of dollars worth of free leads each and every month for years to come.
We know very large and successful house-cleaning businesses that get most of their leads through their Google Profile. However, to benefit from this, it's essential to rank in the top 3 in local maps results for the right keywords. This requires a combination of positive reviews, profile optimization, and a well-optimized website. Yes, your website actually works in tandem with your Google Profile providing roughly half of it's ranking power in Google. With this in mind, it takes an overall search engine optimization (SEO) strategy to make it work for you.
To improve your Google Business Profile directly, focus on gathering as many positive reviews as possible. Encourage satisfied customers to leave reviews, and promptly respond to any feedback to demonstrate your commitment to customer satisfaction. Additionally, ensure your profile is fully optimized by providing up-to-date contact information, high-quality images, and accurate categories, services, and service area details. Keep it focused, don't go crazy. Regularly update your profile with new content, such as posts, offers, events, images, reviews, Q&A answers, and more to keep it fresh and engaged.
There is far more than this to a complete Google Profile strategy, but these are the basics, and engaging with and maintaining your profile with reviews and accurate and ongoing information is the initial foundation for success.
Pros:
Cons:
By optimizing your Google Business Profile, you can increase your visibility in local search results, attract more target audiences, and ultimately grow your cleaning business.
Google Ads is a powerful platform for generating leads and driving traffic to your cleaning business website. By targeting specific keywords and creating compelling ad copy, you can attract potential clients actively searching for cleaning services in your area. However, the technical nature of Google Ads can make it challenging to navigate without professional assistance.
Seeking help from a digital marketing professional with expertise in Google Advertising for house cleaning businesses will save you time, money and ensure that your campaigns are optimized for success. They can help you select the right keywords, create effective ad copy, optimize your landing pages for conversion, and manage your budget to maximize your return on investment. Furthermore, a professional can analyze campaign performance and make adjustments as needed to improve results over time.
Pros:
Cons:
Social media platforms offer a unique opportunity to engage with potential clients and showcase your cleaning services in an authentic and personal manner. By sharing content that highlights your work, such as photos and videos, you can create a positive image of your cleaning business, build trust with your audience, and generate leads.
Organic social media posts on your profile, business page, and local groups and websites can help you reach a larger audience within your service area. Share content like before-and-after photos, cleaning tips, and behind-the-scenes footage of your team at work cleaning the hard stuff that people don't want to do themselves. This can spark interest, drive engagement, and create opportunities for potential clients to reach out for your services.
In addition, engaging with your audience through comments, likes, and shares can further establish your presence in the community and improve your online reputation. A strong social media presence can lead to increased brand awareness, customer loyalty, and ultimately, more cleaning leads.
Pros:
Cons:
Customer endorsements on social media can be a powerful tool for generating leads, as they provide social proof that your cleaning services are reliable and of high quality. When a. satisfied customer shares their positive experience with your business in a local group or on their personal profile, it can influence the decision-making process of potential clients who are looking for a trustworthy cleaning company.
To encourage customers to endorse you on social media, consider the following strategies:
Pros:
Cons:
Facebook Messenger ads can be an effective and affordable way to engage with potential clients, provided that you have the time to chat with leads and provide estimates promptly. By showcasing your cleaning team and services through visually appealing images or videos, such as clean ovens and ceiling fans, your ads can attract attention and motivate potential customers to reach out.
To create effective Facebook Messenger ads:
Pros:
Cons:
Implementing Search Engine Optimization (SEO) techniques for your cleaning service website is essential to drive organic traffic and attract potential customers. By creating dedicated service pages for each of your cleaning services, you can optimize your website for relevant keywords and target specific markets, such as Airbnb cleaning services.
Focusing on niche markets like Airbnb cleaning services can be a good move to land highly targeted leads. For example, by creating a dedicated Airbnb cleaning page on your website, you can target this specific market and rank higher in search engine results quickly in many cases, as very few of your competitors are doing this. Although this may not generate a large number of leads, the leads you do receive will likely be highly targeted and more likely to convert.
Pros:
Cons:
In conclusion, successfully growing a cleaning business requires a comprehensive marketing plan that incorporates a diverse range of strategies. By implementing the tips discussed in this article, cleaning business owners can improve their online presence, attract PLENTY of new leads, and ultimately grow their business at will. Key strategies include optimizing your Google Business Profile, using Google Ads and Google Local Service Ads, engaging in social media posting and ads, partnering with short-term rental management platforms, and refining your website's SEO for each cleaning service offered.
It's essential to find the right mix of strategies tailored to your specific business, current budget, and target market. With persistence and commitment to improving your marketing efforts, you'll be well on your way to building a thriving cleaning business.
Get in touch with our team to learn more about our Cleaning Command Center and house cleaning marketing platform that will help you grow your business through recruiting, generate leads and providing turn-key marketing solutions tailored specifically to your house cleaning business and budget.
About the Author: As founder of CleaningMarketing.com, Justin is a house cleaning growth consultant and digital marketing expert with over 17 years of experience. He’s helped sell over $100M in local services and has worked with house cleaning and commercial cleaning businesses over the past decade.
STAND OUT RESULTS
1930 Village Center Cir, Las Vegas, NV 89134, United States of America